NovoTrax Visitor Management is a smart, secure add-on to the NovoTrax platform that controls visitor access while improving the overall experience. It streamlines check-ins with digital kiosks and pre-registration, prevents unauthorized access through identity verification and watchlist screening, and provides real-time tracking of all visitors on-site. This ensures facilities always know who is inside, where they are, and why they are there — essential for both everyday operations and emergency response.

The system strengthens perimeter and internal security at every step of the visitor journey. It verifies identities through ID scanning and photo capture, screens against security watchlists with instant alerts, and issues secure, time-limited digital badges that prevent reuse or unauthorized entry. Integrated with the NovoTrax Command Center, it also ties directly into lockdown protocols and emergency coordination — so in a crisis, staff and responders instantly know who’s inside and can act with precision.

Yes. Compliance is built into the design. Visitor Management maintains a complete, tamper-proof audit trail of all visitor activity, including check-in times, credentials, locations visited, and check-out records. This ensures alignment with HIPAA, OSHA, CMS, and other healthcare and security regulations. Automated collection of digital agreements, NDAs, and health attestations further reduces risk and ensures facilities can easily produce compliance documentation during audits or investigations.

Absolutely. Visitor Management was built to work alongside existing infrastructure rather than replace it. It integrates seamlessly with RTLS for location tracking, Command Center for centralized control, video analytics for monitoring, and mass notification systems for coordinated communication. This interoperability allows facilities to extend the value of their current safety investments while adding a critical layer of visitor control and accountability.

Security doesn’t have to mean friction. With NovoTrax, visitors can pre-register online, reducing on-site wait times by up to 70%. Upon arrival, check-in is fast and intuitive — with multi-language support and touchless digital badge issuance. Hosts are automatically notified when their guest arrives, ensuring smoother coordination and less waiting around. The result is a professional, welcoming, and efficient process that balances safety with hospitality.