Dispatch Generator | October 14, 2025
Rethinking Emergency Response
from the Inside Out
Manny Pacheco
SVP, Strategy and Growth
Emergencies don’t start with the call. They start with the event.
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When a panic button is pressed.
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When a door is breached.
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When a behavioral incident escalates.
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When a threat is detected in real time.
At NovoTrax, we believe that’s when response should begin too. That’s the role of the Dispatch Generator — the core engine behind intelligent, real-time action.
What Is the Dispatch Generator?
The Dispatch Generator is the logic layer inside NovoTrax that connects detection to coordinated response. It’s not just about alerting people that something is wrong — it’s about activating the right actions, assigning the right roles, and enabling the right systems to respond immediately.
It functions like a CAD (Computer-Aided Dispatch) system — but deployed inside your organization, where the emergency is happening, not at a remote 911 center.
It’s fast. It’s structured.
It’s built to move teams, not just notify them.
From Detection to Dispatch in Seconds
When an emergency occurs, the Dispatch Generator powers an immediate chain of action:
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Captures who triggered the alert and their real-time location
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Executes pre-defined response protocols based on incident type
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Sends role-specific instructions to responders, leadership, and support teams
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Activates system integrations — from locking doors to activating alarms
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Records every step in a real-time activity log
This all happens within seconds of an alert — long before manual coordination would typically begin.
Use Cases Across Industries
The Dispatch Generator is not limited to a single environment. It’s adaptable across different verticals:
In Schools
A panic button is triggered—Classroom doors lock and staff receive lockdown instructions. SROs get the alert with a live floor plan and location data. Meanwhile, the system tracks status updates from every classroom — in real time.
In Healthcare
A behavioral emergency escalates in a patient room. Security is automatically dispatched based on proximity. Clinical staff in nearby rooms are notified. Hallway access is temporarily restricted. Facilities is kept in the loop, all without delay.
In Government or Enterprise Buildings
An unauthorized access attempt is detected. The system closes specific zones, alerts internal response teams, and generates an internal dispatch sequence — effectively containing the incident.
Response Should Start Where the Threat Begins
At NovoTrax, we empower schools, hospitals, and critical infrastructure to move faster — with intelligence, structure, and trust in every step. Because response shouldn’t start with a phone call. It should start the moment the emergency does.
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info@NovoTrax.com
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FAX:1 844-872-9247