Insights

Automated Workflow | November 26, 2025

From Panic Button to First Responder: How NovoTrax Connects Every Step

Manny Pacheco

SVP, Strategy and Growth

When an emergency begins, most systems stop at notification. A button is pressed, an alert goes out, and the rest depends on people scrambling to figure out what’s happening.

Schools, hospitals, churches, and corporate environments — need more than alerts. They need intelligent action. NovoTrax was built for that reality. It connects the moment an incident is detected to the moment first responders arrive — automating critical actions and delivering real-time intelligence every step of the way.

1. Instant Activation — The Trigger That Starts the Workflow

The response begins with a single action. Whether through a wearable badge, the NovoTrax app, or an integrated panic device, activation is immediate. The system recognizes the alert the moment it’s pressed and begins coordinating the response automatically.

The faster the activation, the faster the response — and NovoTrax ensures there’s no delay.

2. Real-Time Location That Moves With the Person

Once an alert is activated, NovoTrax instantly provides real-time visibility. The platform identifies the individual who triggered the alert and shows their exact location as they move through the building.

This eliminates the uncertainty that often slows responders down. Instead of searching room by room or relying on incomplete information, teams know precisely where help is needed.

3. Automated Actions Across Your Facility

Emergencies rarely involve a single task. Doors may need to lock, cameras must activate, specific groups require targeted notifications, and internal teams need guidance.

NovoTrax handles these steps simultaneously.

The platform activates the correct automations based on the incident — securing areas, triggering relevant devices, and connecting all necessary communication channels. Instead of relying on manual decisions under pressure, the system ensures that the right actions take place the moment an alert is triggered.

4. Preparing First Responders Before They Arrive

Most response failures don’t come from slow arrival times — they come from arriving without information.

NovoTrax fixes that.

The same moment internal teams receive an alert, external first responders can receive detailed intelligence: who triggered the alert, where they are, live location updates, door and access-control status, and camera context activated only for the incident.

This means police, EMS, or fire teams don’t walk into uncertainty. They’re already oriented, informed, and ready to act the second they reach the building.

5. One Unified Picture — For Everyone Involved

Behind the scenes, the NovoTrax Command Center ties the response together. It provides a unified, real-time view of the incident — showing active alerts, the location of involved staff, and any systems or workflows the event has triggered. This gives internal teams and first responders a shared picture of what’s happening, without relying on scattered updates or separate tools.

Internal staff, safety teams, and first responders see the same information. No conflicting updates. No fragmented communication.

Just one coordinated response.