First Responders | September 10, 2025
How NovoTrax Strengthens First Responder Collaboration


Eric Goldstein
Senior Account Director
The First Minutes Matter Most
In an emergency, First Responders are trained to move fast. But what they can do — and how quickly they can do it — depends heavily on what they know before they arrive. Unfortunately, most responders face the same obstacle: limited visibility.
Where is the threat?
Who triggered the alert?
Which doors are locked or open?
Are people still inside?
When information is delayed, disorganized, or incomplete, response slows down.
NovoTrax was built to fix that.
The Gap Between Notification and Coordination
An alert is just the beginning of an effective response. What truly matters is what happens next — how quickly responders gain insight, share information, and coordinate their actions. To act with speed and confidence, First Responders need more than a notification.
They need context.
They need location.
They need live system access — from the moment the incident begins.
How NovoTrax Bridges the Gap
NovoTrax goes beyond sending alerts. It’s a real-time coordination platform that empowers First Responders to:
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See who triggered the alert and where they are — using RTLS
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Track live movement of staff, students, or patients as the event unfolds
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Receive floorplans and door status
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Lock or unlock specific doors remotely based on threat position
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Activate or silence alarms, strobe lights, or signage for tactical advantage
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Communicate directly with on-site teams in real time
With NovoTrax, First Responders don’t just get notified — they step into a situation already informed and ready to act.

What Collaboration Looks Like in Real Time
Let’s say a panic alert is triggered in a school. The system:
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Immediately identifies the staff member and their location
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Locks down the affected zone
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Sends automated mass notifications to campus and law enforcement
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Show door status, active zones, and real-time movement
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Enables remote coordination as police arrive and begin their response
Instead of arriving blind, responders arrive informed — and in sync with internal teams from the start.
Made to Integrate, Ready to Respond
NovoTrax was designed to integrate with existing systems and workflows.
That includes:
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Local dispatch and 911 centers
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Police, Fire, and EMS protocols
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Building access and camera systems
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Two-way communication
Our goal is simple: remove silos, and speed up response — across agencies, systems, and locations.
The Right Info, at the Right Time, Saves Lives
First Responders are ready to act. The question is: are your systems ready to support them?
With NovoTrax, alerts don’t just go out — they lead to action.
Data doesn’t just exist — it flows to the people who need it most.
And First Responders don’t just show up — they collaborate.
Because in a real emergency, it’s not just about fast response.
It’s about intelligent response.

129 S. Main Street
Suite #260
Grapevine, TX 76051
info@NovoTrax.com
Toll Free:1 844-TRAX-24-7
FAX:1 844-872-9247
